Webeo.

    Usability review and on-boarding rethink

    Overview

    Webeo is a conversation optimisation and personalisation tool for B2B environments. Despite a powerful tool usability issues were making it hard for marketing users to effectively extract value. I worked with the Webeo product team to audit usability and redesign key user journeys including dashboards, creation of experiments and experiment comparison.

    Role

    Product (UX) Designer

    Highlights

    Increase in trial to paid conversions

    Webeo audience creation interface
    Webeo campaign creation interface
    Webeo home dashboard
    Webeo reporting dashboard - vertical charts
    Webeo reporting dashboard - horizontal charts
    Webeo campaign creation - details step
    Webeo campaign creation - audience step
    Webeo campaign creation - experiences step
    Webeo campaign creation - summary step